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Pro Marine, Inc. reserves the right to open wholesale accounts to legitimate marine businesses who maintain a proper business establishment and purchase in wholesale quantities. We carefully screen all new Dealer applications to be certain they come from legitimate Dealers. We reserve the right to refuse to sell to any account meeting or not meeting Dealer requirements. A copy of your state’s resale certificate of registration must be on file with Pro Marine, Inc. Possession of the Pro Marine catalog does not constitute an offer to sell
SHIPPING All packages are shipped UPS C.O.D. by default unless other arrangements are made. Orders received by 5:00 PM EST will be shipped the same day. However, orders placed after 5:00 PM will not ship until the following business day. If you are placing an order for GROUND delivery, please allow 3-5 business days for your order to be received. In the case of a back-order or substitution, customer service will attempt to reach you via telephone. Please contact us immediately if your order is incomplete, damaged, or lost in transit. A replacement will be sent at no additional cost if Pro Marine or shipping carrier is at fault. The return policy may be applied to any order returned or canceled after shipment. Free Shipping advertised on our website applies ONLY to retail customers paying retail prices via our internet store front.
Shipping standards do not apply to failures caused by conditions beyond Pro Marine’s control including, but not limited to, acts of God, riots, strikes, labor disputes, or disruptions in communication or transportation networks. We will ship to any UPS acceptable address however, however we can ONLY ship to post office boxes in Puerto Rico and Alaska via Priority Mail. Pro Marine, Inc. reserves the right to limit quantities and/or charge actual shipping charges on oversize packages based on weight and/or dimensions. In this case, you will be notified prior to any additional charges. Pro Marine, Inc. reserves the right to change the shipping method when and as necessary, with or without notice.
DROP SHIPMENTS Pro Marine, Inc. will drop ship special requests for dealers at no extra charge as a convenience only. Dealers who abuse this priveledge may be charged a $5.00 service charge per shipment. Drop ship dealers who operate websites and use Pro Marine frequently to drop ship directly to their customers will be chaged a drop ship fee of $5.00 on all orders under $100.00. Drop Shipments do not qualify for 2nd Day Air Freight at Ground Rate. Full freight charges will be the responsibility of the dealer.
TERMS Pro Marine, Inc. accepts COD, Visa, Mastercard, American Express & Discover or ACH (Electronic Check) for payment. Pro Marine, Inc. does not extend credit or open terms, all accounts are COD or prepaid. There is no minimum order required to place an order, however, to qualify for shipping incentives, a minimum order of $100 is required. On most major items, Pro Marine Consumer Financing will be available with payments as low as $105.00 per month.
There will be a $35.00 service charge added to your account if a check is returned from the bank as uncollectable for any reason. Any check fees charged by the bank will also be added to your account. Subsequent orders will be shipped “Cash Only” until all fees are collected as a result of non sufficient funds.
RETURNS All returns must be made within 6 months of the purchase date and all returned merchandise must be in the original packaging and must be in good resalable condition. To insure proper credit, you must call in advance to request an RGA number that must be included with your return. Any returns received without an
RGA will be refused or disposed of and no refund will be issued. All RGA's must be accompanied by the original
purchase receipt regardless of status.
If you are not satisfied for any reason, call for return information. All returns must be accompanied by a Return Goods Authorization (RGA) Number. Pro Marine, Inc. reserves the right to refuse or reject any return. There is no restocking charge for defective merchandise or shipping errors. Returns for other reasons will be charged a restocking fee of no less than 10%. If any returns are found to be previously installed or in need of re-packaging, a minimum of 20% will be charged. The customer is responsible for all shipping costs to and from Pro Marine, unless there was an error on our behalf. We cannot accept COD return shipments.
NEW All electrical parts, including fuel pumps, returned and presuned to be warranty will be tested before a replacement or credit can be authorized. If an
electrcal part is tested and found to be NOT defective, a $25.00 bench test fee will be charged and the part will be sent back
to the dealer. Any electrical part with cut wires will be charged an additional $30.00 service charge regardless of working condition. This charged is passed on to the dealer from the original manufacturer of the parts.
NO RETURNS on Special Order Items of any kind! There are ABSOLUTELY NO RETURNS on electrical or used (installed) parts. This includes, but is not limited to wiring harnesses, CDI Boxes / Power Packs, Fuses, Relays, Switches, Fuel Pumps, etc. Electrical parts that have been determined to be defective will be replaced with the same part number only.
Refunds are limited to store credit only by default unless prior arrangements have been made or if a mistake is
made on our behalf.
PRICING Pricing published in this catalog is not guaranteed and will NOT be honored if due to typographical errors. Due to worldwide currency fluctuation, all prices are subject to change without notice. Pro Marine, Inc. strives to provide reasonable pricing but does not guarantee pricing in any way. On many items standard price increases are set forth by the manufacturers and are implemented as required by distributor agreements. When possible, our sales force will always attempt to notify customers of any price changes. Always call in advance or review the packing slip to verify current cost. Pricing updates are available in Excel format upon request.
PRODUCTS Features, options and specifications on any product pictured or described herein may vary from actual features and specifications on any product. Some pictures may show additional options, and/or equipment not included in the sale price. Changes including, but not limited to; colors, graphics, decals, specifications, and price are subject to change without notice. The weights, volumes and specifications contained in this website are estimates. We disclaim any and all liability for errors or omission contained herein.
PRIVACY Pro Marine, Inc. respects your right to privacy and will not share, sell or trade any personal or company information you provide at any time without your expressed consent. Pro Marine, Inc. reserves the right to change its policies and procedures when and as necessary, with or without notice. Pro Marine, Inc. - 5005 US Hwy 41 N - Palmetto, FL 34221 Phone: 941-721-3000 Fax: 941-721-3010 Website: http://www.promarineusa.com
Pro Marine Limited Warranty Pro Marine, Inc. warrants the products it produces to be free from defects in materials and / or workmanship under normal use for a period of ninety (90) days after the date of original purchase. If in this ninety (90) day period a defect in the product should occur, the product may be returned for replacement, free of charge. Your sole remedy in the event of a defect in a product is limited to replacement of the product as provided above. Except as expressly provided above, Pro Marine makes no warranties, either express or implied, with respect to consequential damages arising out of or in connection with the product. Income, profit or losses sustained as the result of injury (including death) to any person, or loss of or damage to property. Installation of these parts could adversely affect the motor manufacturer’s warranty coverage. Pro Marine is in no way affiliated with OMC Corporation or Mercury Corporation. Information contained in this catalog is subject to inspection by all parties relying on it. No liability for it’s accuracy, errors or omissions is assumed by the seller. Any cause of action brought about from the use of this catalog or any of it’s products shall take place in Manatee County, Florida.
All Products distributed by Pro Marine, Inc. carry their respective manufacturers warranty only. Copyright - The product information included in this website contains proprietary information and all rights are reserved. This document may not, in whole, or in part be copied, photocopied, reproduced, translated or reduced to any electronic medium or machine readable form without prior consent in writing from Pro Marine, Inc..
Reproduction and/or Distribution of any Material from this Websirte is Forbidden Copyright 2008 Pro Marine, Inc. All Rights Reserved.
NOTICE As part of Pro Marines’ commitment of product excellence, Pro Marine routinely improves the design, materials or production method of it’s existing products. Since it is impractical to publicize changes in every product, we reserve the right to make such changes without notice or obligation. Pro Marine, Inc. assumes no liability for errors in part numbers, pricing or applications.
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